Our Work
Real jobs. Real readings. Right here in Tampa Bay.
Each story below comes from our own job files: what we found, how we found it, the equipment we set and how we knew the home was dry. We leave out homeowner names and addresses.
Both offices answer 24/7.
How we document every job
The water you can see is usually the smaller problem.
Water runs under flooring, up drywall and through ceilings long before it shows. We find it with instruments, write every reading down, and keep drying until the numbers say the structure is dry. That record is also what your insurance adjuster needs to see.
Thermal imaging cameras
Wet drywall and subfloor read cooler than dry material. We scan walls, ceilings and floors to find hidden water before we open anything, so we remove less of your home.
FLIR moisture meters
The camera points to a problem and the meter confirms it. We log readings on every affected surface on day one and at every visit after, until they reach the dry goal. No guessing about when it is safe to rebuild.
LiDAR room scans
A scan of each affected room produces a measured floor plan. Your adjuster gets exact square footage for every wall, floor and ceiling instead of a hand sketch.
Xactimate
The estimating software most insurance carriers use. Our estimates arrive in the format your adjuster already works in, which keeps your claim moving.
Albi job management
Photos, moisture logs, notes and your schedule live in one job file. Whoever you talk to at Tidal can see exactly where your job stands.
From the drying log · Seminole · July 2026
An A/C overflow, the den below it, and the garage ceiling under that.
The A/C overflowed and soaked about half the den carpet. Water also ran into the A/C return box and the garage ceiling below. We pulled the wet carpet, the damaged return box and the wet drywall and insulation, treated the area with antimicrobial, then logged moisture at every visit until the den floor reached its dry goal.
Den floor moisture readings
Meter reading at each visit. The dashed line is the dry goal of 17.
Source: Tidal drying log for this job, recorded in Albi.
Case studies
Recent jobs across Tampa Bay
Roof leak found behind crown molding and dried in place
No staining showed, but the thermal camera found water at the top and bottom of the stairwell wall. We dried it without cutting out any drywall.
Dried in 6 days · no drywall removed
A/C overflow through the den and into the garage ceiling
Wet carpet, a damaged A/C return box and wet garage drywall below. Moisture logged at every visit until the floor hit its dry goal.
6 visits · readings from 100 down to 10
A hidden toilet leak that only showed up in the garage
A failed wax seal sent water under the flooring through six connected areas before it surfaced in the garage. We mapped all of it and treated it as Category 3.
6 areas mapped · Category 3 water
Washer supply line failure on the second floor
Water spread from the laundry room into three rooms and down through the floor to the ceiling below. Carpet lifted and dried in place upstairs.
4 visits · 5 dehumidifiers, 3 air movers
Traced along two walls to a failed PEX fitting
Standing water behind the dining room baseboards led us through the kitchen into the pantry, where an inspection cut found the leaking connector.
Licensed plumber repaired it the same visit
A kitchen leak that hid in the island and cabinets
The floors read dry on the first visit. The island drywall and cabinets didn't. When the base cabinets came out, their bottoms had microbial growth.
Base cabinets removed after growth found
Leak from the condo upstairs saturated a bathroom
The drywall was too wet to save, so we removed it, pulled the vanity, detached the toilet, cleaned and sanitized, and dried the room.
3 air movers, 1 dehumidifier
Broken pipe behind a vanity, water through the whole house
We worked with the plumber to find the break, then marked numbered moisture points on the floors and tracked them room by room.
Numbered moisture points, room by room
Inspected for mold and told the owner it wasn't needed
No visible growth, no staining and normal moisture readings on both levels of the loft. We recommended an HVAC cleaning instead of remediation.
No remediation needed
Local crews in Tidal uniforms, on every job
Our technicians work out of our Tampa and St. Petersburg offices, so the crew that shows up at your door lives in Tampa Bay too.
Water in your home right now?
Call either office, any hour.